Returns & Exchanges
At Sunset Makeup, we want you to glow with confidence in your purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns on all unused and unopened beauty products.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund or exchange.
Ship It Back
Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our fulfillment center.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing